Privacy Protection

mmk13 Privacy Policy

Read this page for full details on how mmk13 handles and protects your personal data.

Last updated: 30 October 2026

1 Introduction

mmk13 is a platform providing online entertainment services to players in Myanmar. We place great importance on the security and accuracy of your personal data. This Privacy Policy ("Policy") explains the types of data we collect when you access and use the mmk13.win website, how we use that data, and the protective measures we apply.

By continuing to use this website, you are considered to have agreed to the terms in this Policy. If you do not agree with any part of the Policy, please stop using this website and leave. We may update the Policy at any time, so we recommend checking this page regularly.

2 Types of Data We Collect

2.1 Information You Provide Directly

When you fill in a form to open an account or contact us, we collect the following data —

  • Your name and contact phone number
  • Email address
  • Date of birth (to confirm you are at least 21 years old)
  • Financial information required to process deposits and withdrawals
  • Records arising from customer support communications

2.2 Information Collected Automatically

Technical data may also be collected when you access the website —

  • IP address and network provider information
  • Browser type and version
  • Device identifier
  • Website activity logs and cookies
  • Gaming history and win records

2.3 Data from Third Parties

We may receive data related to your payment confirmations from payment service providers such as KBZPay, Wave Money, AYA Pay and CB Pay in accordance with applicable laws. That data is handled only in the ways described in this policy.

3 Data Usage

We use the data we collect only for the following purposes—

  • Opening, verifying and managing accounts
  • Processing deposits, withdrawals and payments
  • Verifying the 21+ age requirement and maintaining responsible gaming policies
  • Keeping records of your gaming history and improving our services
  • Fraud prevention and compliance with financial regulations
  • Customer support — available 24/7 in Myanmar language via Live Chat and email
  • Resolving technical issues and complaints
  • Handling legally required reporting

4 Data Disclosure and Sharing

mmk13 does not sell, rent or trade your personal information to third parties in any way. When we do share data, it is only within the following defined scope—

  • Service Providers: Companies that process payments, software providers and technology service providers, subject to confidentiality agreements that are consistent with this policy.
  • Legal Requirements: Disclosure only when required to respond to court orders, legal proceedings or official requests from authorities.
  • Fraud Prevention: Data may be shared with relevant parties as permitted by law to detect, prevent and investigate offences.
  • Business Transfers: In the event of a company merger, sale or change of ownership, data may be transferred, but you will be notified in advance.

5 Cookies and Tracking Tools

We use cookies to help you navigate the site more smoothly and to improve your experience as a player. Cookies are used to—

  • Maintain session records (session cookies)
  • Save language settings and display preferences
  • Analyse website traffic and usage statistics

You can block cookies through your browser settings, but please note that doing so may affect some features of the website.

6 Data Retention Period

We retain data for as long as necessary to fulfil the purposes described in this policy—

  • Account Data: For as long as the account remains open, plus a further 5 years after closure in accordance with applicable laws
  • Financial Records: For the period required under financial regulations
  • Gaming Records: Retained as needed to resolve disputes and meet compliance requirements
  • Complaint Records: For 2 years after resolution

Once the retention period expires, data is securely deleted or anonymised.

7 Data Security Measures

mmk13 uses SSL (Secure Socket Layer) encryption technology to protect all data transmitted between you and the website. Additional security measures we apply include—

  • Restricted access to databases and servers
  • Regular security audits
  • Staff training on personal data protection
  • Encryption and tokenization of payment data
  • Anomalous access detection and blocking systems

Even with these technical safeguards in place, no data transmission over the internet can be guaranteed 100% secure. Please note that you are responsible for taking your own precautions when accessing the website.

8 Your Data Rights

You have the following rights regarding the personal information we hold about you—

Right of access

You can request to know what data we hold about you.

Right to Correction

You can request to correct any data that is inaccurate or incomplete.

Right to Deletion

You can request to delete your data, as long as it does not conflict with legal restrictions or financial record-keeping obligations.

Right to Restriction

You can request to temporarily pause the processing of your data before requesting deletion.

Right to Complain

You can raise any concerns about data handling by contacting [email protected]. You can also reach us anytime via 24/7 Live Chat.

9 Protection of Minors

This website is for adults aged 21+ only. mmk13 does not intentionally collect personal data from minors (those under 21). If you become aware that a minor has accessed the site and their data has reached us, please contact [email protected] immediately — we will delete that data as soon as possible.

10 Data Storage Location and International Transfers

Your data may be stored on our servers. We respect the laws of countries that have data transfer restrictions, and handle such data only with protections that are consistent with this policy.

11 Policy Updates

We may update this policy due to service expansion, legal changes, or technical upgrades. When significant changes occur, we will give advance notice in a prominent place on the website. Continued use of the website after any changes is considered acceptance of the updated policy. The "Last Updated" date of this policy can be seen at the top of this page.

12 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, you can reach the mmk13 support team through the following channels—

Our customer support team will carefully handle any questions you have regarding your personal data.

Privacy Protection Quick Answers

We keep data such as your name, contact phone number, email, date of birth, payment data, gaming history, and technical records like IP addresses. No data is stored without a clear purpose.

Data is only shared in controlled circumstances — with payment processors and technology service providers (under confidentiality agreements), or when required by legal authorities or for fraud prevention. Your data will never be sold or rented.

You can email [email protected] or contact our customer support team via Live Chat to request access, correction, or deletion. We will action your request fully where permitted by law.

SSL (Secure Socket Layer) is a technology that encrypts data flowing between your browser and our server. It protects the data you send from being intercepted. When you visit the mmk13 website, you should see "https://" in your browser's address bar.

You can still access the website with cookies blocked, but your settings may not be saved, sessions may not last long, and you may experience issues while playing. We recommend allowing cookies for the best experience.

Payment data is protected using encryption and tokenization. Services such as KBZPay, Wave Money, AYA Pay, and CB Pay operate under their own security standards, so protection is in place at both levels of the payment channel.